| Seller | Kiri no Kōbō |
| Operations Supervisor | Tomoyuki Tanaka |
| Location | If there is a request, we will disclose it without delay |
| Site URL | kirinokobo.com |
| Telephone number | If there is a request, we will disclose it without delay |
| Contact information | Please contact us using our contact form. |
| Product price and other necessary expenses | Display by product. |
| Payment method | Credit card or cash. |
| Payment period | Credit card: Debit date for each card company. Cash: At checkout. |
| Delivery period of products, etc. | At the time of your visit |
| Cancellation / Refund | Cancellation is free of charge up to 8 days before the date of stay. For cancellations made from 7 days before the date of stay through the day of stay, and for no-shows, a penalty of 100% of the accommodation fee applies. If you booked through a travel agency or any channel other than direct reservation with us, that company's cancellation policy applies. Due to the nature of the service, we do not accept returns or refunds other than the above. If we cancel for reasons on our side, we will refund the full amount promptly. |